Getting Started 3 min read

Pre-requisites for Using Zaple

Before you start using Zaple's WhatsApp Business API platform, make sure you have everything ready. Here's a complete checklist of what you'll need.

📋 Quick Checklist

  • ✓ A valid phone number that can receive SMS or calls
  • ✓ Meta Business Account (formerly Facebook Business Manager)
  • ✓ Valid business documents for verification
  • ✓ Business website with privacy policy

1. Phone Number Requirements

You'll need a phone number that:

  • Is not currently registered with WhatsApp or WhatsApp Business app
  • Can receive SMS or phone calls for verification
  • Is a business line (recommended) or a dedicated number
  • Has a country code that's supported by WhatsApp

⚠️ Important: If the number is already registered on WhatsApp, you'll need to delete that account before using it with Zaple.

2. Meta Business Account

A Meta Business Account (previously Facebook Business Manager) is required to access the WhatsApp Business API. You can create one at business.facebook.com.

Your Meta Business Account should have:

  • Admin access to the Business Manager
  • A verified business (or ready to be verified)
  • Connected Facebook Page

3. Business Documents

For Meta Business Verification, you'll need to submit one of the following:

  • Business license or registration certificate
  • GST registration certificate (for India)
  • Utility bill with business name and address
  • Tax document showing business name
  • Articles of incorporation

4. Business Website

Your business should have:

  • A live website with your business information
  • A privacy policy page (required by WhatsApp)
  • Contact information visible on the website
  • Domain email address (e.g., [email protected])

5. Display Name Requirements

Your WhatsApp Business display name must:

  • Represent your business or brand
  • Not include generic terms like "Customer Service"
  • Not violate WhatsApp's naming guidelines
  • Match or relate to your business name in documents

📌 Next Steps

Once you have all the pre-requisites ready, you can proceed to create your Zaple account.

Create Your Account