Collect Business Details for WhatsApp API Onboarding
This page is designed to collect the legal, operational, and verification information needed for WhatsApp Business API onboarding and Meta Business Verification.
Business Info
Legal identity, contacts, website
Documents
Registration, PAN, address, bank proof
Meta Setup
Business Manager, WABA, OTP number
Core Requirements
Business phone number that can receive OTP
Website with Privacy Policy, Terms of Use, Business phone/email and registered business details
Verification Documents
Certificate of Incorporation / GST / Business License / Udyam / PAN / Business bank statement
Utility bill or office address proof
Business name and address must match the Meta Business profile
Business-type checklist
Meta asks for different proof depending on how the business is registered. This reference section helps users understand what they should prepare before submitting.
Private Limited / Limited Company
Certificate of Incorporation
Company PAN Card
GST Registration Certificate
Business bank statement
Utility bill or office address proof
Company website and domain email
LLP
LLP Incorporation Certificate
LLP PAN Card
GST Certificate
Business bank statement
Utility bill or address proof
Website or digital presence
Sole Proprietorship
GST / Shop & Establishment / Udyam MSME Registration
Owner PAN Card
Bank statement or utility bill
Business phone number
Website or landing page
Partnership Firm
Partnership Deed
Firm PAN Card
GST Registration
Business bank statement
Office address proof
Website
NGO / Non-Profit
NGO registration certificate
Trust deed or society registration
PAN Card
Bank statement
Website
Common rejection reasons
These are the usual causes of verification delays or denial during WhatsApp Business API onboarding.
Business name mismatch between documents and Meta profile
Website missing, incomplete, or not working
Using personal Gmail instead of domain email
Address mismatch in submitted documents
Phone number not linked to business records